Privacy Policy
Data Controller
This Privacy Policy explains the data processing activities that Ramp Advisory Partners (“Company” or “We”) carries out in relation to use of our website (www.rampadvisorypartners.com) and our digital transformation and software solutions, including applications, website products, and any software we offer to our customers or provide as part of technical support or other services arising from contractual relationships (“Services”).
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As an management consultancy, we offer our commercial clients advice and support their strategy and operations and special projects needs. Projects may involve collecting and processing personal data of ‘company' and 'end-users’—data subjects whose information is processed via our Services. Due to the nature of our typical business model, we generally do not act as the data controller with respect to the personal data of end-users. In most cases, our clients determine the purposes and means of personal data processing performed through our products. As such, we typically do not maintain a direct relationship with our clients’ end-users. If you believe your personal data has been processed via our products and you wish to learn more or exercise your data rights, we recommend referring to the privacy notice or policy provided by the relevant client.
Purposes of Processing Personal Data
We may collect and process your personal data for various purposes, including:
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Marketing and outreach: To advertise, market, and publicize our products and services. We may send you marketing content about new offerings, relevant products, special promotions, or events such as webinars and newsletters. You may subscribe to such content through our website, or we may send communications based on an existing business relationship. You can opt out at any time using the unsubscribe methods included in each message.
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Customer support: To respond to your requests or handle your complaints.
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Service delivery: To provide Services to our clients and their end-users, including technical support when required.
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Contract fulfillment: To execute and manage contractual obligations with clients. This may include processing personal data of authorized client employees.
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Business and product development: To analyze the usage of our apps, website, or software, and diagnose technical issues.
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Transactional communication: To send notifications related to payments, renewals, or other business matters.
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Market research: To better tailor our Services to client needs and expectations.
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Fraud and rights protection: To prevent fraud, piracy, and illegal conduct and to protect our and our clients’ rights.
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Legal compliance: To fulfill obligations under applicable laws, such as tax reporting or responding to lawful requests from public authorities.
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Archiving and reporting: For internal record-keeping and regulatory reporting purposes.
Recipients of Personal Data and Purposes for Transfering Such Data
Ramp Advisory Partners may share your personal data with its global subsidiaries, third-party business partners, suppliers, legally authorized public institutions, and private individuals where relevant. Specific examples include:
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IT infrastructure providers: We may rely on cloud service providers or other technical support vendors during service delivery.
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Legal compliance: Sharing data in response to requests from enforcement authorities or regulatory bodies.
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Legal enforcement: Disclosing information to courts or legal representatives for debt collection or unlawful service use.
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Corporate transactions: If Ramp Advisory Partners undergoes a merger, acquisition, or asset transfer, your data may be disclosed as part of that transaction.
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Cross-border data transfer: Any transfer to third countries will follow relevant data protection and cross-border transfer regulations.
We do not sell, rent, or otherwise exploit personal data belonging to our clients or their end-users.
Method and Legal Reason for Collecting Personal Data
We collect your personal data through a variety of channels, including:
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Electronic: Via our website (including cookies and forms), mobile apps, email, call center, and social media accounts. For more on cookies, please refer to our Cookie Policy.
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Physical: Via written forms, contracts, and legal documentation during business interactions.
We process personal data only when we have a lawful basis under applicable privacy laws, including when:
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It is necessary to perform our contractual obligations to you.
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It is required for us to comply with legal obligations.
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It is necessary for the exercise or defense of our legal rights.
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It is in our legitimate interests (e.g., improving services, managing operations, communicating with clients).
Your Rights as Data Subjects under Applicable Law
As a data subject, you have the right to:
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Learn whether your personal data is being processed
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Request information about processing activities
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Understand the purpose of processing and whether the data is used accordingly
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Identify third parties (domestic or abroad) to whom your data is transferred
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Request correction of incomplete or inaccurate data
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Request deletion or destruction of personal data under specific conditions
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Request that correction/deletion be communicated to third parties
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Object to decisions made solely by automated systems that produce negative consequences
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Seek compensation for damages resulting from unlawful data processing
You may submit requests regarding your rights by emailing: privacy@rampadvisorypartners.com.
We will review and respond to your request within 30 (thirty) days in accordance with applicable law. The process is free of charge; however, Ramp Advisory Partners reserves the right to request a fee in accordance with the tariff set by the Data Protection Authority, if applicable.